Welcome to AIM Online Education Support Center

FAQ

HOW DO I GET MY CERTIFICATE?

Once you complete 100% of the course, your Certificate of Completion will automatically be emailed to you. Please check your email for an email from "Instructor" and a subject line "You have been awarded a certificate". If you have completed 100% of your course and have not received your certificate, we will get it to you ASAP.

You can check out a video here by clicking here.

FAQ image

HOW DO I GET MY CREDITS?

At the end of a course you will be given a Certificate of Completion. The Certificate of Completion will state the amount of time/hours typically required to complete the course. Your Certificate of Completion will automatically appear in the Certificate section of your Profile. Once you have received your Certificate of Completion you must submit it to your professional association in order to have your Continuing Education Credits/Units added to your membership file. Please note that if the course has been pre-approved for Continuing Education Credits/Units with your association it will clearly state so in the Course Overview. If the course has not been pre-approved for Continuing Education Credits/Units, you may have to submit the course for review (and approval) to your association prior to submitting your Certificate of Completion and receiving credits/units. 

FAQ image

HOW MANY CREDITS IS EACH COURSE WORTH?

That depends on your association. While some associations offer half credits for online training, others consider the amount of time (hours) it takes to complete the course, regardless of the form of delivery. If our courses have been pre-approved for Continuing Education Credits/Units with your association, it will clearly state so in the Course Overview. If not, you may have to submit a request to your association to have the course reviewed before it is approved for Continuing Education Credits/Units. 

WHAT IF I AM NOT A MEMBER OF THE CRMTA, NHPC, CMMOTA, OR MTAA?

If you are from outside the province of Alberta, outside the country of Canada, or belong to a different professional association, there is a good chance that you will still earn Continuing Education Credits/Units for taking one of our courses. However, you may have to submit the course to be reviewed by your professional association first. To submit a course for review, fill out the form(s) provided by your association using the information found in our Course Overview section and submit the form(s) back to your association. If your association requires more information than we have provided in the Course Overview, please email us at [email protected].

WHAT IS YOUR REFUND POLICY?

ONLINE COURSES - OUR FAMOUS110%MONEY BACK GUARANTEE!

AIM Online Education offers a premium learning experience that is unmatched in the industry. We are so confident in the quality of our courses that we proudly offer a 110% money-back guarantee within 30 days of enrolling in any course.

We stand behind our courses and believe that our techniques will exceed your expectations. If, for any reason, you apply the techniques learned in any of our courses and find that they fall short of what we promise, we will refund 110% of your money as long as you have not yet accepted a Certificate of Completion.

IN PERSON COURSES AND WORKSHOPS

Full Refund (> 90 days prior to course start date):

If you change your mind about the course more than 90 days prior to the course start date, you can get a full refund, minus $50. To get your refund, just shoot an email to our support team at [email protected] with your enrollment details. We'll handle it from there and get your money back to you, minus the $50 fee.

Partial Refund and Course Credit (30 - 90 days prior to course start date):

Missed the full refund option deadline? No worries. You can still get half of your course fee back, minus $100 fee, and we'll give you a course credit for the remaining half. This credit can be used for any other course we offer, either in-person or online. To get your partial refund and credit, simply contact us at [email protected]. We'll guide you through the next steps.

Course Credit (< 30 days prior to course start date):

With 29 days notice or less, you are eligible for a course credit minus $250 fee.

If you have any questions or need help with the refund process, feel free to reach out to us at [email protected]

We're here to help and want to make sure that you have a great experience!

Pre-Approved for CE Hours

Online Continueing Education for Massage Thearpsits
Online Continueing Education for Massage Thearpsits
Online Continueing Education for Massage Thearpsits
Online Continueing Education for Massage Thearpsits
Online Continueing Education for Massage Thearpsits

AIM Online Education courses are submitted for pre-aproval all across North America.
We work hard to have all our courses pre-approved so you don’t have to.
Currently we are accredited with:

CMMOTA, CMTNB, CMTNL, CMTO, CMTPEI, CRMTA, MTAM, MTANS, MTWPAM, NCBTM

Proud to be an NCMTMB Approved Provider

AIM Online Education is a National Certification Board of Therapeutic Massage & Bodywork NCBTMB approved continuing education provider.

AIM Online Education is a National Certification Board of Therapeutic Massage & Bodywork approved continuing education provider.

Questions? Contact Us

Or, click on the blue chat bubble in the bottom right side of the screen.

Or, tab the blue chat bubble on the bottom right of your screen.

Need help with your AIM Online Education account, course or program?

Find instant answers to your questions on AIM Online Education Support Center or contact our Customer Support team by filling out the form above.

© 2024 AIM Online LTD.